What should I do when my Virginia Beach home alarm system goes off?
Your home security system protects your home – and your loved ones – against the multitude of risks you may face, like break-ins, fire, and flooding. Even though your home may be ready, that doesn’t mean you are. Do you understand what to do if your Virginia Beach home alarm system goes off? The blaring of an alarm can be shocking, bewildering, and may provoke panic. Your best bet is to stay calm and follow these simple tips.
Actions to Take When Your Home Alarm System In Virginia Beach Goes Off
It’s a situation no resident wants to be in, but it’s also why you ordered a home alarm system from the outset. You’re woken up in the middle of the night with the unmistakable blaring of an alarm after a home security component has been triggered. So what should you do?
- Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is pounding. But staying calm is the most effective way to evaluate what is happening. Avoid the impulse of trying to deal with the emergency on your own but instead let your monitoring specialists and first responders do their job.
- Attend to your family. Your priority should be your family members and leading them out of harm’s way. In the case of a intrusion, this might include going to a predetermined secure area as far from access points as possible. Chances are your alarm may have scared off the invader, but it’s always wiser to be safe than sorry. If there’s fumes or a blaze, you ought to leave your home immediately.
- Remember your cell phone. These days, the majority of people carry their smartphones at all times, but you might neglect to pick it up during an emergency. It’s a good thing to have. You’ll have the opportunity to keep in contact with your monitoring specialists and obtain alerts through your home security app.
Work With Your 24/7 Monitoring Specialists
The moment your home alarm system in Virginia Beach goes off, your round-the-clock monitoring experts will instantly act. The first move is to confirm your alarm, and that includes getting in contact with you. The protocol they follow depends on the type of emergency. For example, when a medical emergency is initiated, one attempt will be made to contact you before first responders are sent out. In the event of a break-in - the most common kind of event - a monitoring specialist will abide by these guidelines to get in touch with you:
- An effort will be made to communicate with you via the central command panel. You will typically be required to supply a passcode.
- If that effort isn’t successful, a call is attempted to your principal contact number.
- An alternate number or your primary contact person is attempted next.
- If you still can’t be reached, area police are sent.
- Your monitoring professionals will try to reach you again once authorities are notified.
If you're not able to communicate with monitoring staff, that’s OK. Assistance will still be sent even if you're not able to verify the emergency.
Get protection for any situation with a Vivint home alarm system in Virginia Beach
Get prepared for any emergency with a modern home alarm system in Virginia Beach from Vivint. Contact (757) 294-8561 to start designing your home’s protection today.